Returns & Exchange
Our Return Policy
At Tiny Bloomers, we take great care in creating timeless pieces designed to be cherished for years to come. If, however, your order is not entirely to your satisfaction, we are pleased to offer returns within 14 days of delivery.
To request a return, we kindly ask you to contact our Customer Care at:
Please include your order number and the reason for your return request in your email.
Once your request has been reviewed and approved, our team will provide you with detailed return instructions and the appropriate return address.
Please note that returns sent without prior authorisation may not be accepted.
Return Conditions
To be eligible for a return, all items must:
- Be unworn, unused, and unwashed
- Be returned in their original condition
- Include all original packaging, labels, and accessories
- Have all original hangtags attached
- Be free from stains, odours, perfume, smoke, or signs of wear
- Be accompanied by proof of purchase
Unfortunately, we are unable to accept returns for:
- Items that have been worn, washed, altered, or customised
- Items returned without original hangtags
- Items showing excessive wear or damage
- Sale or non-returnable items
- Undergarments, swimwear, or personal-use items where hygiene seals have been removed
- Returns submitted outside the 14-day return period
- Returns sent without prior approval
We kindly recommend inspecting your order carefully before removing any tags or packaging.
Shipping your Return
Customers are responsible for return shipping costs unless an item was received damaged, defective, or incorrect. Original shipping costs are non-refundable.
We strongly recommend using a tracked shipping service, as Tiny Bloomers cannot be held responsible for returns lost during transit.
For international returns, any customs duties, import taxes, or additional charges incurred during the return process remain the responsibility of the customer.
Returned items remain the customer’s responsibility until safely received and inspected by Tiny Bloomers.
Refunds
Once your return has been received, it will undergo a quality inspection process which may take up to 5 business days.
Approved refunds will be issued to the original payment method within 10 business days thereafter. Depending on your bank or payment provider, additional processing times may apply.
Should you not receive your refund within 15 business days after approval, please contact us at:
Damaged or Incorrect Items
We kindly ask you to inspect your order upon arrival.
Should you receive a damaged, defective, or incorrect item, please contact us promptly at info@tiny-bloomers.com so we may assist you as quickly as possible.
Exchanges
At this time, Tiny Bloomers does not offer direct exchanges. Should you wish to receive a different size or style, we recommend placing a new order once your return has been approved.
Right to Refuse
Tiny Bloomers reserves the right to refuse returns that do not comply with the conditions outlined in this policy.
For any additional questions, our Customer Care is always happy to assist you at: